The Office of the Valuer-General assists the
Valuer-General by providing regulatory oversight and
management of services undertaken by
Land Services SA.

About the Valuer-General

- An independent body accountable to Parliament

- Maintains accountability and ownership over the valuation roll

The Office of the Valuer-General ensures the integrity of the:

- Valuation roll

- Service delivery

- Independence of the Valuer-General

Our Purpose:

To safeguard the interests of South Australians by ensuring the integrity and accuracy of property valuations.

Integrity is the cornerstone of all that we do, but what does that mean for you?

If you’re a land-owner, tenant, the Council or Government, it means that the value of your property is free from influence - ensuring rates and taxes are collected on a fair and equitable basis.

There are always circumstances that might affect value – or change the amount of rates and taxes payable. People experience difficulties throughout their personal and professional lives, placing pressures on their finances.

At a global level, the Global Financial Crisis, Brexit, Trade Wars, and most recently, the COVID-19 pandemic have disrupted our economies.

More locally, we have experienced bushfires that devastated our nation. There is also the “business” of life – seemingly always ready to throw a curveball at the most inconvenient of times.

If at each of those instances, a value was shifted here and there to accommodate those circumstances, over time, the foundation of fairness and equity would be entirely eroded.

Thus, while the outcomes determined by the Office of the Valuer-General may not always be palatable, they are undertaken – every step of the way – to protect that integrity and by consequence, every rate and taxpayer they impact.

Key functions of the Valuer-General:

Advisory

  • In-house valuation advice, consultancy and valuation services across Government
  • Engagement, quality assurance and endorsement services of private industry valuations
  • Facilitate an invaluable conduit to the valuation industry and Government agencies

Regulatory

  • Supports the Valuer-General through audit and data provision activities
  • Undertakes regular compliance checks against contracted service level obligations

Statutory

  • High level customer service delivery and timely and accurate administration of the valuation grievance processes - objection, Review by Valuer and SACAT
  • Provides the foundation for the provision of accurate valuations and principled decision making, supporting fairness in property based taxation
  • Supports the Valuer-General in providing effective regulatory oversight of Land Services SA

Valuer-General Services

  • Provide high level support and advice to the Valuer-General and Deputy to the Valuer-General
  • Provide executive administration and business management support functions to assist the Valuer-General's business areas in meeting their statutory, regulatory, legislative and operational responsibilities
  • Support the operations and statutory clients of the Valuer-General